Terms and conditions

Terms of Booking

Booking form conditions and cancellation policy.
By agreeing of quote, or by the paying of a deposit, you will be agreeing to these Terms and conditions. We understand that sometimes your requirements may change and we will do our utmost to accommodate the changes you wish to make.
The make-up artist will work with you to try and secure a suitable date for you to have your trial most trials take place around events so will most likely be held in the evening.
A non-refundable booking fee of £50 will be required to secure wedding and trial dates this can be paid by calling the shop or via bank transfer. the Trial amount will be required on trial date, and a payment of 25% of balance will be due 7 days after trial, the remaining balance is due a month before wedding date, a receipt of payment will be provided.
As we work in other parts of the makeup industry we maybe called upon in a different area if this is the case a different member of our team will be appointed to you however this will not be done after your trial has taken place and you will be notified of the change.
Once the deposit has been paid the wedding date will be secured. The deposit is non refundable in the event of cancellation of the wedding. If the date of your wedding is changed to a date we can not cater for your deposit will not be refunded.

Travel expenses
In some situations, I have to charge travel expenses. I try to keep this to a minimum but have to charge for the following:
I am based in the BA2 postcode and I’m happy to travel within a 15 mile radius of this area free of charge. Anything outside of this is charged at 40p per mile and would become applicable for both the trial and the wedding. For example BA2 to SP3 is approximately 35 miles minus the first 10 miles FOC equals 25 miles this is calculated x 2 for the round trip which gives you a total of 50 miles @ 40p per mile costing £20.

Congestion charge and Bridge tolls– Travelling inside of the congestion charge zone is payable by the client as with Bridge tolls.

Parking Charges Parking charges are charged to the client. Please contact us prior if there is limited parking as we carry a lot of equipment, if we are unaware then this may cause delay.
Longer Journeys- Quote available on request for journeys of two hours or more

Cancellation charges
If for some reason you decide to cancel your booking,  the following charges will apply, The percentages are the proportion of the total booking cost.

  • 12 weeks before the wedding 30%
  • 8 weeks before the wedding 40%.
  • 6 weeks before the wedding 50%.
  • 4 weeks before the wedding 100%

In the unfortunate event you have to cancel your booking, cancellations need to be made within 3 months of the reserved date in order to avoid the cancellation fee.

Cancellations by Bath makeup artist due to circumstances out of our control For example, Weather conditions, Personal safety, unreasonable access e,g lack of parking within a reasonable radius with no warning, your booking will not be refunded. If the booking is directly affected by circumstances beyond the control of Bath Makeup Artist including but not limited to the reasons mentioned above where possible Bath makeup artist will endeavour to rectify such situations, however, no compensation will be offered on Bath makeup artist part. It is strongly advised that you take out wedding or event insurance to cover you against these situations.

products and responsibility of the client Prior to the trial.

it is the responsibility of the client to inform the makeup artist of any known skin sensitivity, allergy or any concerns regarding medication that may cause a contraindication to skin products. All details are treated as confidential. Where possible, the makeup artist will choose products that should suit your skin type according to the information provided. Everyone’s skin is different and it’s possible to be allergic to anything at any time in your life. The products selected and agreed upon during the trial will be the products that will be used on the day of your wedding. The makeup artist is not liable for any adverse reactions to products used and cannot be held liable for any losses that are incurred due to adverse reactions to products used. If the client or party requires a patch test for any products, this can be arranged and charged according to the agreed fee.